Terms of service


Terms of Service

Overview

This website is operated by Charubala. Throughout the site, the terms "we," "us," and "our" refer to Charubala. By visiting our website and/or purchasing from us, you agree to be bound by these Terms of Service.

Please read these terms carefully before accessing or using our website.

Online Store Terms

By using this website, you confirm that:

  • You are at least 18 years of age or are using the website under the supervision of a parent or guardian.
  • You will not use our products for any unlawful or unauthorized purpose.
  • You will not violate any applicable laws while using our website.

Product Information

We strive to display product colors, designs, and details as accurately as possible. However:

  • Actual product colors may vary slightly due to screen settings, lighting, and photography.
  • Handwoven, handcrafted, and artisanal products may have minor variations, which are part of their unique character and not defects.

Pricing and Availability

  • All prices are listed in Indian Rupees (₹).
  • We reserve the right to modify prices at any time without prior notice.
  • Product availability is subject to change without notice.

Orders

We reserve the right to:

  • Refuse or cancel any order.
  • Limit quantities purchased per customer.
  • Cancel orders suspected of fraud or unauthorized activity.

If an order is canceled after payment has been made, a full refund will be issued.

Shipping and Delivery

Shipping and delivery are governed by our Shipping Policy. Delivery timelines are estimates and may vary due to factors beyond our control.

Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy. By placing an order, you agree to those terms.

Intellectual Property

All content on this website, including logos, images, product descriptions, designs, graphics, and text, is the property of Charubala and may not be copied, reproduced, or used without written permission.

Limitation of Liability

Charubala shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

Our maximum liability shall not exceed the amount paid by the customer for the purchased product.

Privacy

Your use of our website is also governed by our Privacy Policy.

Changes to Terms

We reserve the right to update, modify, or replace any part of these Terms of Service at any time. Changes will be effective immediately upon posting on the website.