Shipping policy

Shipping Policy

Thank you for shopping with Charubala. We are committed to delivering your order safely and promptly.

Order Processing

All orders are processed within 1–3 business days after payment confirmation.
Orders are not processed, shipped, or delivered on Sundays or public holidays.
During festive seasons, sales, or promotional periods, processing times may be slightly longer.

Shipping Timeline

Domestic orders within India are typically delivered within 3–7 business days after dispatch.
Delivery timelines may vary depending on the destination and courier partner.

Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before payment.
Free shipping offers, if available, will be mentioned on the website and applicable orders.

Order Tracking

Once your order is shipped, you will receive a tracking number via email, SMS, or WhatsApp.
You can use the tracking number to monitor the status of your shipment.

Delivery Delays

While we strive to ensure timely delivery, delays may occur due to:

Weather conditions
Natural disasters
Public holidays
Courier service disruptions
Remote delivery locations

Charubala is not liable for delays caused by circumstances beyond our control.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details.
If an incorrect address or contact number is provided, additional shipping charges may apply for re-delivery.